Associate Diploma In Human Resource Management

Course Structure

You need to complete the following 15 modules

• Management
• Supervision
• Motivation
• Personnel Management
• Introduction to Psychology
• Psychology & Counselling
• Industrial Psychology
• Conflict Management
• Instructional Skills
• Educational Psychology
• Project Management
• Workplace, Health & Safety
• Health and Wellbeing
• Research Project I
• Industry Meetings -attending exhibitions, seminars, conferences etc)

COURSE CONTENT DETAILS

Management

There are 6 lessons as follows:

1. Introduction & Organizational Structures
2. Management Theories & Procedures
3. Problem Solving & Decision Making
4. Management Styles & External Influences
5. Employing People & Interview Skills
6. Staff Management

Supervision
There are 10 lessons as follows:

1. Introduction - Organisational structures & responsibilities.
2. Understanding the work place - Government and private personnel departments, unions.
3. Communications and human relations.
4. Motivating employees.
5. Organising the work place.
6. Problem solving techniques.
7. Discipline, complaints and grievances.
8. Interviewing, recruitment, training.
9. Work place safety.
10. Dealing with management/worker participation/ report writing/ staff meetings.

Motivation

This course contains eight lessons, as follows:

1. Introduction

Describe the nature and scope of motivation, and identify the differences between people that distinguish the application of motivational skills to achieve a successful outcome

2. Awareness

Explain the significance of knowledge and understanding to motivation.

3.  Tangible Rewards

Explain the effect of Tangible Rewards (eg: Money, Services, Goods) as a major motivator.

4. Intangible Rewards

Explain the effect of intangible Rewards (eg: Security, Ethics, Gratitude, Belief Systems/Religion, Peer Pressure) as a major motivator.

5. Negative Motivators

Explain how actions can be motivated by negative motivators (eg. Pain, Suffering, Discipline, Threats), and distinguish this type of motivation from that achieved through positive motivators.

6. Initiating Motivation

Explain how to initiate motivation with an individual or group for a situation not previously confronted.

7. Maintaining Motivation

Explain how motivation can be maintained or increased in both successful and unsuccessful environments.

8. Applications

Identify a wide range of situations where motivational skills can be applied, and determine an appropriate way to initiate and maintain motivation in each of those situations.

Personnel Management

There are 10 lessons as follows:

1. Human behaviour
2. Workplace Communications
3. Workplace Conditions
4. Controlling Operations
5. Recruitment and Induction
6. Staff Training
7. Work Teams
8. Positive Discipline
9. Grievances and Complaints
10. Monitoring and Reporting

Introduction to Psychology
There are seven lessons in this course, as follows:

1. The Nature & Scope of Psychology
2. Neurological Basis of Behaviour
3. Environmental Effects on Behaviour
4. Consciousness And Perception
5. Personality
6. Psychological Development
7. Needs, Drives And Motivation

Psychology and Counselling

There are seven lessons in this course, as follows:

1. Stress

2. Abnormal Behaviour

3. Individual Behaviour

4. Group Behaviour

5. Methods of Dealing with Abnormalities

6. Conflict Resolution

7. Interpersonal Communication Skills

Industrial Psychology
There are ten lessons in this course, as follows:

1. Introduction
   Free Will versus Determinism, Developmental and Interactive Expressions of Behaviour, Nature versus Nurture, Influence of Environment on Learning Behaviour, Modelling and Conformity, Conditioning involves Certain Environmental Factors which Encourage Learning to Take Place, Classical Conditioning, Operant Conditioning, Reinforcement & Punishment
   
2. Understanding the Employees Thinking
   Sensation and perception, thinking and day dreaming, the Gestalt approach, unconscious and conscious psychic elements. explaining behaviour, knowledge of brain processes, personal interpretation of a given situation, instinct. Terminology including: Mating, Curiosity, Maternal, Acquiring, Repulsion, Constructiveness, Rivalry, Laughter, Fighting, Walking, Swallowing, Play, Imitation, Sleep, Modesty, Domineering, Religion, Self Asserting, Sneezing, Thirst, Cleanliness, Workmanship, Parenting, Food seeking, Flight, Collecting, Sympathy.
   
3. Personality & Temperament
   Mature & immature temperaments (eg. Sanguine, Melancholic, Choleric, Phlegmatic), emotional types, fear, intelligence, knowledge, deviation, etc
   
4. Psychological Testing
   The Application Form; Psychological Test; The Interview; Intelligence Tests; Laws of Learning; Devising Tests; Selecting Appropriate Tests.
   
5. Management & Managers
   Qualities of Managers, Understanding morale, discipline, training, etc
   
6. The Work Environment
   Noise, Space, Light, Temperature, Speed of Work, etc. Accidents, Breakages, Fatigue etc.
    
7. Motivation and Incentives
   Maslow's model of self actualisation, Security, Money, Ambition, Companionship, Social reinforcement, Labour wastage, etc
   
8. Recruitment
   Ways of seeking applicants, types of interview, ways of selecting staff.
   
9. Social Considerations
   Group Behaviour, Conformity, Industrial Groups, the Hawthorne Effect
   
10. Abnormalities and Disorders
    Psychosis Neurosis Personality Disorders, Variance, Partial Disability (eg. arm.leg injuries; epilepsy, digestive disorders etc), The Psycho Neurotic

Conflict Management
There are eight lessons in this course, as follows:

1. Conflict Management and Anger
2. Listening
3. Negotiation
4. Mediation
5. Facilitation
6. Balance of Power
7. Discussion and Group Work
8. Crisis Analysis and Responses

Instructional Skills

There are 11 lessons as follows:

1. Introduction to Training – Communication
2. Understanding Learning
3. Determining Training Requirements in The Workplace
4. Commencing Training
5. Developing a Lesson Plan
6. Assessment and Evaluation of Training Programs
7. Training Aids
8. One-To-One Training
9. Motivation Skills and Techniques
10. Promoting Training
11. Assessor Training

Educational Psychology
There are seven lessons in this course. The following outline depicts some (not all) of the topics covered in each lesson.

1. Introduction: Development & Learning Theory
   Piaget's Theory of Cognitive Development; Schemes; Assimilation and Accommodation; Equilibration; Piaget's Stages of Development.
2. Behavioural Learning
   The Evolution of Behavioural Theories of Learning; Thorndike's Theory of the Law of Effect; Skinner's Theory of Operant Conditioning; Principles of Behavioural Learning; Reinforcers; Positive and Negative Reinforcement; The Premack Principle
3. Information Processing
   Information Processing Theory; A Model of Information Processing; Perception; Gestalt Psychology; Attention; Short-Term Memory; Long-Term Memory; Division of Long-Term Memory
4. Memory Retention & Loss
   Remembering and Forgetting; Interference; Inhibition and Facilitation ; Primacy and Recency; Learning Strategies
5. Individual Needs
   Effective Instruction;The QAIT Model; Quality of Instruction; Appropriate Levels of Instruction; Incentive;Time; Between-Class Ability Grouping; Within Class Ability Grouping; Effective Use of Ability Groups; Mastery Learning; Outcomes-Based Education; Individualised Instruction
6. Constructivist Learning
   What is the Constructivist View; Top Down or Bottom Up Processing; Generative Learning; Discovery Learning; Reception Learning; Activating Prior Knowledge
7. Motivation
   Intrinsic Motivation; Extrinsic Motivation; Factors Affecting Motivation; Motivation theories (Behavioural Learning Theory; Human Needs Theory; Dissonance Theory; Cognitive Dissonance Theory; Personality Theory; Attribution Theory; Expectancy Theory); Improving motivation (Nurturing Interest/Curiosity; Providing Incentive to Learn)

Project Management
There are nine lessons as follows:

1. Introduction
   Understanding what project management is, and what its applications might be.
2. Project Identification
   Identification and defining projects which need management.
3. Project Planning
   Developing a strategy and framework for the plan.
4. Project Implementation
   Managers duties during implementation, developing a Preparation Control Chart,
   Regulating implementation
5. Project Completion & Evaluation
   Dangers in this stage, Steps in Project completion, Declaring a project sustainable,
   Developing an evaluation method,
6. Technical Project Management Skills
   Preparing a proposal, budget control/management, steps in drawing up a
   post project appraisal.
7. Leadership Skills
   Styles of leadership, leadership principles and methods
8. Improving Key Personnel Skills
   Listening skills, Negotiation skills, Conflict management
9. Major Assignment
   Developing full documentation for a project.

Workplace Health & Safety

There are 7 lessons as follows:

1. Introduction
2. Legislation
3. Handling Chemicals
4. Handling Equipment
5. Handling Objects
6. Standards & Rules
7. Signs & Signals

Health & Wellbeing
There are eight lessons as follows:

1. Industry Overview
2. Modern Lifestyle Problems
3. Human Nutrition
4. Healthy Eating
5. Stress Management
6. Preventative Health
7. Alternative Medicine
8. Basic First Aid

Each lesson culminates in an assignment which is submitted to the school, marked by the school's tutors and returned to you with any relevant suggestions, comments, and if necessary, extra reading.

Research Project I

There are 7 lessons as follows:

1. Determining Research Needs

2. Searching For Information

3. Research Methods

4. Using Statistics

5. Conducting Statistical Research

6. Research Reports

7. Reporting On A Research Project.

WHAT YOU WILL DO IN THIS COURSE

• Evidence of your ability to collect, collate and interpret data and prepare reports in ways relevant to the work environment;
• Awareness of areas where there is a valid need for research which are relevant to area of study;
• Ability to explain research methods, including experimental techniques, commonly used in the learner's area of study;
• Understanding of the basic statistical methods used for research;
• Ability to locate, collect and evaluate information for a specific research purpose;
• Ability to prepare a research report in a format which conforms to normal industry procedures.

Industry Meetings -attendance is required at 100 hours of industry meetings such as seminars, conferences, trade shows, industry committees etc.

Requirements for Industry Meetings

In some courses you are required to attend industry meetings for a specified period of time as part of your course. The purpose of this requirement will be to ensure you are interacting with people who are actively working within your industry, in an “real world” industry context.

Through this interaction, you will have opportunities to relate things you have studied to real life situations, broadening your outlook and relevance with respect to your studies. Industry meetings develop networking and learning opportunities beyond other areas of study and should bring a practical perspective to your education which enhances everything else you do in your course.

What is Acceptable

The school will accept attendance ant any event or meeting where you have opportunity to interact with people from your industry, which is attended by one or more people who are actively involved in your industry, and are knowledgeable about your industry, whether they be amateurs or professionals.

Examples may be:

• Joining and attending meetings of a professional association, institute, club, society or some other professional body.
• Attending meetings as an intern or assistant to a consultant or other professional person (whether a paid or voluntary position)
• Attending an exhibition, show, field days, festival or any other event.
• Attending committee meetings, or serving on a committee of any organization which provides opportunities to interact with others from your industry.
• Attendance at seminars, conferences or workshops which are attended by others from your industry.

You will normally make up your required hours by attending a variety of different events; for example: attending a week long conference might count for 50 to 60 hrs; and attending a trade show may count for 8 hours. Serving on a committee for 6 months may count for 3 to 4 hours per meeting.

Who Decides What to Attend?

You do!

As long as you can verify your attendance and the events can be seen as broadly satisfying the above criteria, it will be accepted,

When Do I Seek Approval?

After attending the events.

There is no need to seek approval or comment from an academic officer before attending meetings.

How Do I Seek Approval?

You need to submit documentation to indicate you have done what you claim.

This documentation may be any of the following:

a/ Reports

b/ References

c/ Receipts

d/ Photographs

Reports: These should be brief outlines explaining what you attended, listing at least 1 and no more than 3 of the relevant industry people who were present. You should explain how each of these people are involved in industry, and their contact details. You should state the date & location of the meeting and write a one paragraph explanation of what you learnt from attending.

References: A letter from an official (eg. committee chairperson, conference official, etc) to verify you attended something and for how many hours; together with contact details.

Receipt: A copy of a receipt for a conference registration, entry to a trade show, etc.

Photographs : Two or more photos, taken of yourself when you attended the event.

With any of this proof; you should also state what the event was, where and when it was and how many hours you were in attendance.

Your submission should be made as you submit any normal assignment but marked clearly: Attention The Principal (Industry Meetings)